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Tool Profile

Signifyd

Top Tier Trending Up
Shopify AppsShopify AI Marketing

AI Fraud Detection

$0 (Free tier)

Visit Signifyd
79.2
/ 100
Score Breakdown

Seven Dimensions

Overview

About Signifyd

Signifyd is an AI-powered commerce protection platform for ecommerce retailers, providing guaranteed fraud prevention, chargeback protection, and abuse detection across the customer journey using machine learning and a global merchant network for real-time risk decisions. It enables merchants to approve more legitimate orders automatically while shifting financial liability with a 100% guarantee.

Best For

Teams seeking a proven solutionBudget-conscious teamsSolo practitionersShopify store owners

Not Ideal For

Users outside its primary use case
Analysis

Pros & Cons

Pros

  • 4.6 average on G2 across 356+ reviews
  • 4.7 average on Capterra across 64+ reviews
  • Offers a free tier for entry-level usage
  • Rapid product development and feature releases

Cons

  • 2.9 average on Trustpilot — low user satisfaction
Comparison

Feature Matrix

FeatureSignifydKlaviyoPredikoAiTrillion
Product Recommendations———
AI Search
Customer Segmentation————
Personalization————
Analytics————
Chat/Support Bot————
Email Marketing———
Fraud Detection———
Inventory Optimization———
A/B Testing————
Composite Score79.285.977.774.1
Pricing

Pricing Tiers

Enterprise

Custom

  • Contact sales

Free

$0

  • Limited usage
View full pricing page
What Users Say

User Sentiment Summary

Praise Themes

  • Highly rated by verified users on G2
  • Highly rated on Capterra

Complaint Themes

  • Low ratings on Trustpilot suggest customer service issues
G2
4.6
356 reviews
Capterra
4.7
64 reviews
Trustpilot
2.9
2 reviews

X (Twitter) Sentiment

Score
50/100
Mentions
2
Positive
0
Negative
0